Product Release Coordinator

About Phorest Would you like to help create the future of a product used by thousands of businesses and millions of consumers?

Phorest Salon Software powers over 11,000 hair and beauty salons in the UK, Ireland, Germany, Australia, Finland, the USA and Canada.

The platform supports hundreds of thousands of professionals every day and millions of consumers.

Our system touches every point of the salon experience - from the in-salon software appointment calendar and CRM with a fully integrated marketing suite, to staff apps to payments.

Over €4BLN was processed through Phorest's salons tills last year, and each month 100's of thousands of online bookings are created.

We are also the window through which the salon provides their end customer with an amazing experience through custom native apps, eCommerce and online bookings.

Why?

Because we want to help salons find their dream clients and get them back more often and spending more.

The OpportunityThe Product Release Coordinator plays a critical role in ensuring the seamless and efficient delivery of software products and updates across the Phorest Product Suite.

This role involves collaborating with cross-functional teams, including developers, testers, product managers and GTM (Go-To-Market) Marketing representatives, to facilitate the planning, scheduling and execution of releases.

We ship frequently!

This role will be responsible for streamlining these efforts, not slowing them down.

What You'll DoWork closely with the Product Development teams in your pillar(s) to understand release scope, timelines and dependencies.

Ensure all release readiness activities adhere to established processes and quality standards.

Work closely with the Product Development and Product Marketing teams to coordinate release schedules and communicate timelines to stakeholders.

Serve as the primary point of contact for release-related inquiries and updates.

Facilitate communication between cross-functional teams to ensure alignment on release objectives and priorities.

Understand status from Product Development Initiative Reviews, translating into regular updates for non-technical business stakeholders, keeping them informed on release progress, including any deviations from the original plan.

Work with Product Development Leadership to implement best practices and process enhancements to optimize the release management lifecycle.

Foster a culture of continuous improvement, in terms of release readiness, within the Product Dev teams.

Who You AreBachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.

Proven experience in project management or release management within a software development setting.

Demonstrated ability to lead and coordinate complex projects and initiatives.

Solid organizational skills and attention to detail, with the ability to manage multiple releases concurrently.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Ability to speak both technically and non-technically, adjusting to the audience as needed, to ensure alignment across the business.

Strong understanding of software development lifecycle (SDLC) methodologies, including Agile

Experience with release management tools and technologies, software versioning and release practices is preferred (e.g., Jira, Git.

LaunchDarkly)

BenefitsYour wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

We help you travel by providing a bike to work scheme as well as tax saver transport tickets.

• We supportthe women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

We care for your family and provide Enhanced Maternity and Paternity Benefits.

We grow our own timber!

We provide a great learning environment and extensive development opportunities.

We run development programsand provide access tomany online resources including LinkedIn learning.

Moving house?

Phorest employees get 3 moving days.

Phorest is an equal opportunity employer.For this position, flexi-time and working from home is possible.

We are also open to remote work.

Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box.

So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch.

We'd love to have a chat and see if you could be a great fit.

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