Partner Success Manager

Description

This role requires a combination of technical expertise, relationship management, consulting and internal and external collaboration, to help partners maximize the value of PayPal’s ecosystem. You will work with the commercial relationship owners and be adept in navigating all facets of day to day operations, solution launch and delivery with key partners.

Your day to day

• Act as the primary operations point of contact for assigned partners, fostering strong, long-term relationships. Advocate for partners internally, ensuring their needs are addressed by cross-functional teams (sales, product, risk, compliance, and marketing).
• Monitor key performance metrics (e.g., transaction volume, conversion rates, etc) and identify areas for improvement.
• Collaborate with PayPal commercial sales and business development teams to identify and execute upsell and cross-sell opportunities and maintain excellent operations.
• Guide partners through API integrations, product implementation, and operational best practices. Work with technical teams to troubleshoot integration issues and enhance the partner experience.
• Ensure compliance with PayPal’s policies, risk guidelines, and regional regulatory requirements.
• Drive operational efficiency by streamlining partner engagement processes.

What you need to bring

Preferred Qualification :

Subsidiary :

PayPal

Travel Percent :

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits :

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .

Who We Are :

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal :

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.