Senior Administrator / Receptionist - Old Bawn Medical
The purpose of this role is to support all aspects of the business, while contributing to the overall achievement of the business goals.
You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team.
Benefits of working with Centric Health :
1. Pension : The company will match a 5% employee contribution monthly.
2. Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges. Dependent family members living at home also included.
3. Sick Leave : Upon completion of your probation, the Company will pay a basic salary totalling a maximum of 2 weeks of your contracted hours.
4. GP Visits : All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
5. Indemnity : Indemnity is covered under the Company's policy.
6. Birthday Day Off
7. Maternity Leave / Paternity Leave
8. Flexible Working hours, no weekends
9. Professional development support
Specific Job Details :
- Contract : Permanent Part-Time
- Hours : 32 Hours Per Week
- Working Pattern : Monday to Thursday 08 : 30am to 17 : 30pm
- Location : Unit 2-3 Old Bawn Shopping Centre, Tallaght, D24 HXW3
Key Roles & Responsibilities :
Act as admin team lead and main point of contact for supporting the practices and practice managers, and where relevant to attend meetings in the absence of practice managers.Assist with providing and monitoring KPI's in conjunction with the practice manager if requiredWhere required provide necessary information to the finance team in the specified timelines and ensure bank lodgements are carried out in line with policyAssist with the management of staff rotas, ensuring that sufficient cover is in place to meet business needs. To include monitoring the requirement for suitable cover for annual leave across all disciplinesCollation and submission of claims, e.g., GMS, Social Welfare, Childhood vaccines, maternity etc.Champion the delivery of an excellent patient experience by the administration team, e.g., keeping patients informed & going the extra mile for every patientLiaise with third party providers offering ancillary services in the practice and provide assistance and support when requiredAnswering all in-coming calls and re-directing as appropriateManaging patient appointmentsMeeting & greeting all patients to the PracticeCash handling and issuing of receiptsMaintaining GMS recordsPreparing prescriptionsScanning and filingPosition Requirements :
Excellent interpersonal and communication skillsStrong time management and organisation skills with an ability to prioritise and plan effectivelyA key understanding and / or experience in a primary care setting is desirable but not essentialExperience of computerised medical practice is desirable but not essentialWillingness to be a team player with the added ability to lead when necessaryExcellent customer service skills and discretion in adherence to patient confidentialityAbility to use initiative and problem solveComputer literate in Word / Excel / E-mailFlexible attitude to changing work practicesA willingness and accessibility to work across multiple sites within the regionKey Skills - What we look for in our employees :
Patient Focus
The ability to remain calm, professional, and polite in dealing with our patients and colleaguesPersonal Integrity
Be professional in your approach to your workBe honest and reliableBe trustworthy and respectfulTeamwork
Build and maintain good relationships with all colleaguesBe willing to take on jobs to balance the team workloadAim to communicate well with people at all levelsManaging Change
Welcome and embrace change, with a positive attitudeDevelop yourself and others
Be motivated to learn and developSupport, encourage and motivate othersCoach, guide and give constructive feedback to othersKey Experience :
Excellent written and spoken English is a requirement for this roleCentric Health is an equal opportunity employer committed to diverse and inclusive workforce
