Responsibilities
Join Citco, a global pioneer in financial services since 1948, where innovation drives excellence. As our Data Operations Team Lead, you'll spearhead critical initiatives in our Counterparty Management group, leading a dynamic team while collaborating with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.
Why Citco?
- Industry leader in alternative asset and fund administration
- Continuous innovation in financial technology
- Global presence with local impact
- Strong focus on professional development
- Inclusive, diverse workplace culture
Your Impact
As Team Lead in our Data Operations Counterparty Management Team, you'll drive excellence in :
Leading automation initiativesEnsuring data accuracy and timely deliveryBuilding strong relationships with high-profile clients and brokersMentoring and developing team talentThe successful candidate will be part of the Data Operationsdepartment whose primary responsibility will be to ensure the effective management of all aspects for inbound broker and banking data (counterparty). As a group with representation in Asia Pacific, Europe and North America, the team provides seamless support to all CFS offices on a global basis.
Supporting Reconciliations
Collectively, the team is responsible for ensuring that data / file / statements delivery is established and is flowing as expected when new interfaces are implemented or new clients go live.Based on requests from Internal Operations and Integration Staff, manage onboarding onto the reconciliation tools.Work collaboratively to establish expected delivery dates, and effectively manage expectations with internal operations staff.Work collaboratively with the Data Management team to effectively hand off data files and statements that require monitoring for all reconciliation tools. This should include transferring knowledge of all auxiliary processes that require monitoring to ensure data successfully interfaces to the reconciliation tools replication.Escalation point for all reconciliation issues where data content discrepancies are encountered. Assist when external interaction is necessary.Leadership & Team Management
Guide and develop a high-performing teamSet and maintain quality standardsConduct performance reviews and identify growth opportunitiesDrive continuous improvement initiativesManage workload distribution and team KPIsWorking on a growing global teamManagement
Responsible for preparing staff mid and end of year reviews. They would also be responsible for identifying training opportunities for staff.Responsible for tracking identified team KPIs, taking remediation action where issues and trends present themselves.Ensure team deliverables meet necessary quality criteria and internal operations SLAsAssist Interface Solutions Manager in design and implementation of work-flow processes and improvements.Assist Interface Solutions Manager in allocation of work to staff.Leads by example, is a good role model and positively influences team to achieve a high quality standard of workTechnical Operations
Oversee automated data processing systemsLead system implementation projectsCoordinate with global stakeholdersResolveplex data challengesETL / Data Mapping / Data Analysis
Core duties include mapping externally provided files into the Normalized Data Container (NDC) and the Xceptor ETL toolSQL knowledge is required (this can be learned) in order to create logic to translate broker-specific files into the normalized values required in the Normalized Data Container.Ensure client data is flowing as expected when new interfaces are implemented and new broker feeds are added.Analyze files and validate that all product / asset class specific data is being provided.Interpret business logic to define and translate data mappings; QA test and validate output using a suite of mapping tools and downstream target applications.Ensure successful delivery and customer satisfaction as well as management of service expectations including work products, timing, and value to be delivered.Create, maintain and enhance a repeatable process to ensure a quality experience for each client of Citco.Tools
Point person for testing development items for reconciliation tools after IT signoff for production release.Participate in POCs to evaluate improvements to reconciliation tools.Client & Stakeholder Management
Build strong relationships with Prime Brokers and CounterpartiesLead monthly operational reviewsDrive process improvementsManage internal and external expectationsEnsure service level agreements are metWorking with Counterparties
Liaise with brokers / counterparties where data (on files or statements) delivered is not accurate or iplete. Where necessary undertaking small mapping tweaks to address reconciliation data issues.Proactively work with brokers to obtain new files / statements according to new Industry standard and requirements.Work with counterparties to ensure we are using the best files / statements per instrument type and broker platform.Maintain documentation on what is learned from the brokers in terms of their platforms, the best files per instrument type, and key contacts at the brokers.Set up and co-ordinate monthly meetings with operational teams at the Brokers, or any other data providers the reconciliation team interacts with. Meetings would include discussing open issues, challenges and broker metrics. Drive improvements in broker data feeds including timing improvements.Qualifications
Essential Qualifications
Bachelor's degree in Finance, IT, Business, or related field3-5 years' financial services experienceStrong understanding of financial products and hedge fund strategiesExcellent problem-solving abilitiesLeadership experience or potentialTechnical Skills
Experience with data file managementUnderstanding of ETL processesSQL / Visual Basic knowledge (desired)Financial reconciliation experienceKnowledge of global securities marketsGrowth & Development
Clear career pathRegular leadership training programsGlobal exposure opportunitiesTechnical skills enhancementIndustry certifications supportOur Benefits
Benefits Package
petitive salaryprehensive healthcareFlexible working arrangementsWork-life balance initiativesProfessional development fundingModern office environmentGlobal mobility opportunitiesModern Workplace
Hybrid working optionsState-of-the-art technologyGlobal team collaborationInnovation-focused environmentRegular team events and activitiesYour well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco wees and encourages applications from people with disabilities. Amodations are available upon request for candidates taking part in all aspects of the selection. Job ID 300001230486237
