Sheridans Cheesemongers, Ilac Centre, Dublin city : WEEKENDS

Love cheese?

If you are looking for an exciting new opportunity to become part of the Irish food scene and spend your days chatting with customers about the world of cheese - this is the job for you!

There are fantastic opportunities for career progression available to the right applicant.

We are looking for a new part-time (weekend) cheesemonger (no previous experience needed) for our counter in Dunnes Stores, Ilac Centre : people who love cheese and who recognise the connection between the food producers and those who'll be consuming it. This involves telling stories, tasting the food, sharing knowledge and experience. Working for Sheridans Cheesemongers is an opportunity to gain skills and develop a deep knowledge of Irish and European food production and culture. This will be achieved through our own in-house training as well as practical experience. The right candidate will have a passion for food and a willingness to learn. They must enjoy conversation and cheese puns and will understand the importance of working with and promoting artisan food producers .

They will also enjoy a great staff discount on Sheridans products!

JOB DESCRIPTION

JOB TITLE : Cheesemonger

DEPARTMENT : Ilac Centre

1. Scope of Position

The Cheesemonger is responsible for cheese and other food and non-food item sales at the counter and concession walls.

The Cheesemonger is charged with caring for cheese to ensure it is sold in its best condition and ensuring the Cheesemonger has thorough knowledge of all products and services that the concession offers, including the product's "story," how the product pairs with other products and the ability to explain flavours.

The Cheesemonger will also be responsible for cleaning the counters, storage areas, tasting tables and fridges.

The Cheesemonger is charged with :

• Providing customer service and making sales in a sometimes fast-paced environment.
• Maintaining Sheridans Cheesemongers' high standard of personal, exemplary customer service and unique approach.
• Telling stories of local food and producers while promoting food culture.

2. Key Responsibilities

Learn about, and educate customers about, Sheridans Cheesemonger's products and services.

Learn about, and educate customers about, Irish & European artisan cheese and food producers.

Learn about all current products in range and be familiar with dairy, deli, ambient categories.

Work in a fast-paced, sometimes crowded, sales environment with tact and patience.

Customer focused, customer facing position and always on hand to assist customers with queries or service.

Be familiar with, and assist customers with use of, the Sheridans website.

Receive product deliveries and organise their storage in the designated areas.

Describe tastes, flavours, textures of, and pairings with, cheese and other foods.

Maintain / care for cheese in top condition in refrigerated and non-refrigerated environments; assist with reducing product waste.

Merchandise / arrange / display cheese, and other items in the retail space.

Learn / maintain food safety standards required of a safety-inspected food environment.

Record and maintenance of HACCP documents.

Working knowledge of allergens and ability to navigate Allergen Book.

Prepare and display cheese as instructed by team Leaders or managers.

Maintain cheese signs and displays throughout the day.

Display beautiful food hampers (during seasonal periods)

Work with team to ensure products are sold well before their expiration date; stock rotation; FODL etc.

Report any issues with product, customers, or otherwise to Team Leaders or Retail Managers.

Read, update, and maintain Daily Handover Book.

Participate in quarterly stocktaking of inventory.

Daily maintenance of the counter : keep displays full; date rotation; help control stock levels.

Collect and remove rubbish and recycling from the around the counter floor when needed.

Other ad hoc duties & responsibilities as needed as directed by Team Leader and / or Retail Managers.

3. Department Structure

Reporting to : Team Leader

4. QUALIFICATIONS / EXPERIENCE

A year's experience in a similar role desirable but not essential ;

Excellent knowledge and appreciation of Irish and European farmhouse cheese;

HACCP trained or awareness of HACCP / Food Safety in retail;

Genuine interest in cheese and other local, artisan foods;

Self-motivated with ability to work independently;

Conversation and listening skills;

Outgoing, cheerful, friendly personality;

Meticulous understanding of what makes great customer service;

Excellent communication skills;

Organised and calm under pressure;

Available to work two days per week, mainly over Saturday and Sunday.