Talent.com
This job offer is not available in your country.
Area Support Manager (Dublin Region) - Full-time

Area Support Manager (Dublin Region) - Full-time

Eden Medical ClinicDublin, County Dublin, IE
16 days ago
Job type
  • Quick Apply
Job description

Job Description

The Area Support Manager plays a crucial role in ensuring the smooth and effective operation of the

Eden Medical Clinics. This position is responsible for supporting clinic teams, upholding brand and

clinical standards, and driving performance to meet commercial and customer service goals. You will

act as a hands-on Area Support Manager, working closely with Support Teams and the Operations

Director to optimise the performance and client experience.

Key Responsibilities :

Clinic Operations & Administration

  • Oversee and support the day-to-day clinic operations
  • Support doing Clinic Audits.
  • Doing daily administration and reporting tasks.
  • Building relationships with Suppliers
  • Manage workflow / diary and team schedules
  • Cover and provide support to various clinic locations across Ireland
  • Flexibility in supporting team, e.g. annual leave or sick cover etc
  • Ensuring efficiencies of tasks
  • Answering support team queries

Team Leadership & Support

  • Mentor, coach, and motivate support staff to achieve excellence in service and performance.
  • Support the onboarding and ongoing training of clinic staff.
  • Covering support team member when on annual leave
  • Foster a positive team culture and promote staff retention and development.
  • Customer Experience

  • Ensure every clinic delivers exceptional client care aligned with Eden Medical's brand promise.
  • Assist in resolving complex customer complaints and support clinics in handling sensitive situations professionally.
  • Monitor client feedback and use insights to drive service improvements.
  • Commercial Growth

    Identify opportunities to enhance service offerings, increase bookings, and improve profitability at clinic level.

    Encourage cross-clinic collaboration and idea sharing

    Additional Requirements :

  • Region to cover : Ireland and Northern Ireland
  • Working week : Mon-Sun
  • Hours : 40+ p / w incl. bank holidays
  • One Evening a week and Occasional weekends
  • Needs to have there own Car
  • Additional driving expenses will be covered
  • Job Type : Full-time

    Salary : From €18-21 an hour

    Benefits :

  • Employee discount
  • Schedule :

  • Monday to Friday
  • Weekend availability
  • Create a job alert for this search

    Area Support Manager • Dublin, County Dublin, IE