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Recovery Driver

Recovery Driver

Excel RecruitmentDublin South, IE
16 days ago
Job description

Excel Recruitment is seeking a Recovery Driver to support the Rescue & Roadside team to provide high-quality customer service in Dublin. OTE €49,000-€59,000 (€40,600 base + bonuses and overtime).

Job Purpose :

To provide professional vehicle recovery services across Dublin, ensuring safe and timely transportation of vehicles. The role requires driving a recovery truck, managing breakdown situations, and delivering exceptional customer service.

Key Responsibilities :

  • Vehicle Recovery :
  • Operate a recovery truck to transport broken down or immobilized vehicles to designated locations.
  • Assess situations on-site and decide the best method of recovery, ensuring safety and efficiency.
  • Provide roadside assistance when necessary, including minor repairs or troubleshooting.
  • Driving and Compliance :
  • Drive safely and adhere to all road safety regulations.
  • Maintain and check the recovery truck regularly to ensure it is in good working condition.
  • Ensure compliance with all legal requirements, including maintaining a valid C driving license and a Certificate of Professional Competence (CPC).
  • Customer Service :
  • Interact with customers in a professional and courteous manner, providing reassurance and clear information about the recovery process.
  • Handle customer vehicles with care and respect, ensuring no additional damage occurs during recovery.
  • Documentation and Reporting :
  • Complete all necessary paperwork and digital records accurately and promptly.
  • Report any incidents, delays, or issues encountered during recovery operations.
  • Health and Safety :
  • Follow all health and safety guidelines to protect yourself, customers, and other road users.
  • Use personal protective equipment (PPE) as required.
  • Participate in safety training and briefings as necessary.

Key Skills and Competencies :

  • Driving Proficiency : Skilled in operating large vehicles, with a valid C driving license.
  • Problem-solving : Ability to assess situations quickly and determine the safest and most effective recovery method.
  • Customer Focus : Strong communication and customer service skills, with a calm and helpful approach.
  • Physical Fitness : Capable of handling physical tasks involved in vehicle recovery, including lifting and securing vehicles.
  • Attention to Detail : Ensures all operations are conducted safely and without error.

    • Qualifications :

  • License : Valid C driving license required.
  • CPC : Valid Certificate of Professional Competence (CPC) is mandatory. If not currently valid, the candidate must obtain or renew their CPC at their own expense.
  • Experience : Previous experience in vehicle recovery or a similar role is preferred.

    • Working Conditions :

  • Shift Patterns : 8-week rotating roster with a typical schedule of 5 days on, 3 days off.
  • Shift Premium : Additional pay at 1.5 times the rate for shifts from Saturday 8 PM to Monday 8 AM.
  • Overtime : Paid at 1.5 times the rate for overtime worked from Monday to Saturday, and 2.0 times the rate on Sundays and Bank Holidays.
  • Leave : 23 days of annual leave plus 2 company days.

    • Benefits :

  • Pension Plan : Inclusion in the company pension scheme.
  • Insurance Discounts : Discounts on motor, home, and insurance policies.
  • Health Insurance Discount : 10% discount on health insurance.

    • Please apply for this Recovery Driver Job accordingly. Please also note preference will be given to candidates who can start immediately. Contact Conor +353 18717676

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