IT Operations Manager

IT Operations Manager

Location : Dublin Type : Permanent Category : Technology Salary :

85,000

NOW HIRING : IT Operations Manager | Dublin West | Financial Services  ��

Are you an experienced IT Service Manager with a passion for continuous improvement and rock-solid service delivery? Our client — a growing Irish financial services company — is undergoing exciting IT transformation work and is looking for a  seasoned IT Operations Manager  to join their expanding team in Dublin West.

You’ll play a key role in overseeing day-to-day IT service operations, building strong relationships with vendors and stakeholders, and ensuring high-quality service delivery across the business. This is a great opportunity to step into a role with influence and visibility during a period of growth.

What You’ll Be Doing :

• Supporting the Head of IT Ops in delivering high-quality services across the ITIL lifecycle
• Leading incident & problem management processes, identifying root causes and implementing preventative solutions
• Managing and improving supplier relationships and performance
• Driving process documentation, compliance (DORA, ISO), and audit support
• Becoming an advocate for IT Service Management across the entire business

What We’re Looking For :

Location : Dublin West (onsite / hybrid options may be discussed)

Type : Permanent

Competitive Salary & Benefits

Ready to step up and drive service excellence during a critical growth phase?

Seniority Level

Mid-Senior level

Industry

Financial Services Insurance

Employment Type

Full-time

Job Functions

Information Technology

Skills

IT Operations IT Service Management ITIL IT Operations