Job Summary
Zurich Life Assurance is looking for x2 Customer Relationship Manager to join its Corporate Life and Pensions (CLP) business and reporting to a Senior Distribution Manager. Zurich’s CLP business manages the group pension and risk business for hundreds of medium to large employers – both Irish and international. Zurich is the fastest growing life company in Ireland with assets under management of €30bn.
Your Role
As a Customer Relationship Manager your main responsibilities will include, but not necessarily be limited to, the following :
- The onboarding of new group pension schemes
- Managing, retaining and growing a portfolio of existing clients by conducting investment reviews, increasing member take up, cross-selling of products and developing relationships for repeat sales and referrals.
- the delivery and coordination of multiple projects to support the acquisition, implementation and transition of all DC scheme member records and associated assets.
- Ensuring that clients are delivered a co-ordinated quality service by all areas of Zurich by pro-actively working with Sales, Operations and other service delivery areas to exploit opportunities and anticipate and mitigate problems.
Your Skills and Experience
As a Customer Relationship Manager your skills and qualifications will include :
A minimum of six years business experience specialising in HR or employee benefits management.Excellent interpersonal skills with the confidence to work pro-actively with companies and employee benefitGood presentation, organizational, influencing and planning skillsExperience of influencing industry bodiesA third level qualification in HR, Business, Investments and / or Pensions