Distribution Centre Supervisor

Description

Bio-Techne is a leading supplier of life science products to the research industry. The company is growing at a fast pace both organically and through acquisitions. The European headquarters is based in Abingdon, UK with a manufacturing facility in Bristol and subsidiaries in Ireland, France, Germany, Switzerland, Italy, Spain, Poland, Hungary and Czech Republic.

Position Summary

This critical position will hold responsibility for ensuring the delivery of an excellent customer experience by efficient and accurate handling of products for inbound and outbound Distribution Centre activities. This successful candidate will be responsible for receipting inbound goods against purchase orders, cross referencing and validating all information is correct. They will demonstrate speed, accuracy and computer literacy when managing the outbound process of using both paperwork, PC and mobile devices to pick, pack and dispatch products to customers. They will take ownership and responsibility for their packing area and the cleanliness and safety of the warehouse area on a whole and be a team player. The successful candidate will contribute to part of a high performing and successful team and contribute to a safe and fun working environment.

Essential Functions

• Ensure outbound shipments are accurately picked and packed. Print consignment labels and ensure they match the correct details of the destination and shipping contents and have all required documentation and labels
• Receive shipments and ensure products are correctly logged into the system.
• Match up required documents and Cross reference goods received with goods ordered and Query variations in received stock
• Work as part of this team to achieve targets
• Ensure all printers are prepared with correct paper / labels / ink
• Packing shipments in various sizes and formats to ensure safe transport and delivery.
• Communicate with DC team, Interco supply chain and Customer service on relevant order information and urgent requirements.
• Use a variety of platforms including carrier websites, Microsoft D365 and Salesforce.
• Understand the importance and processes around dangerous goods shipping and demonstrate ability to recognize how to label goods appropriately.
• Understands different nation’s packing requirements in regard to seasonal weather and legal requirements.
• Work as a team to ensure all orders are shipped within the SLA and contribute towards the successful achievement of targets.
• Maintain a safe and tidy work area.
• Provide guidance, direction and information to colleagues.
• Be a champion Bio-Techne’s ISO9001 (Quality), ISO14001 (Environmental) and Health & Safety responsibilities which form a part of the company’s objectives.
• Other ad hoc tasks required for the day-to-day running of the site.

Qualifications

Minimum Requirements / Qualifications :

Skills required / desired :

Personal Qualities :

EPIC Attributes : Empowerment

Set goals and monitor KPI’s for the direct reports. Assess results and adapt as necessary to ensure continuous improvement of support

Ability to collate and produce comprehensive reporting. Monthly, Quarterly and Management review

Passion

Love science, give it everything, maximise opportunities and be a strong brand ambassador

Provide guidance and support to other team members and departments

Excellent attention to detail, time management and process management

Innovation

Outstanding problem solving and interpersonal skills

Self-directed and creative

Contribute to the success of the team and by challenging and offer suggestions / ideas and feedback

Collaboration

Work closely with all departments within EMEA to ensure superior customer support

Work closely with peer Leaders to ensure consistency of service across regions and brands

Negotiating and influencing skills

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.