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GNI Operations Executive

GNI Operations Executive

CPM IrelandFinglas, Leinster, IE
10 days ago
Job type
  • Quick Apply
Job description

Overview

Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPM’s business proposition so as a key member of the CPM Operations team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role.

The focus of this role is to provide best in class operational support and insights to the Client Service Manager and Field Sales Team to ensure excellence in all client delivery functions. The Role Holder will be a champion for the CPM values of Freedom, Integrity, Excellence, Respect, and Innovation always, both internally and externally with the Clients, whilst delivering on-time and professional presentation of designated operational activities.

Requirements

Required Experience & Competencies

  • Preparation and distribution of reports as per agreed Client Service Level Agreements (SLAs)
  • Data Research : Production of meaningful and concise Insights / Intelligence reports from data collected
  • Assistance with creation and delivery of client presentations in support of the Account Manager
  • Issue resolution and assistance with field and client queries daily
  • Build relationships within the client team and across the industry, using excellent communication skills to positively influence stakeholders

Administrative

  • Organization and coordination of any client or field team meetings / conferences required throughout the year
  • Conducting regular compliance audits
  • Recording of all identified leads in CRM, and manage through to completion
  • Support sales reps by distributing leads and information

    • Qualifications

  • Relevant experience in an operations and / or similar administrative role
  • Experience with Microsoft Office software applications (Excel, Word, PowerPoint, and Outlook

    • Essential

  • Previous experience in IT, operations, reporting, administrative role
  • Ability to perform in a team environment
  • Strong written, verbal and interpersonal communication skills
  • Initiative and ability to perform independently and without direct supervision
  • Attention to detail
  • Effective time management and organisation skills
  • Commitment to process and account improvements through constructive critical appraisal of role
  • Ability to work at a fast pace while maintaining personal quality control and accountability
  • A digital mindset (A person with a digital mindset applies technology to become more efficient and collaborative - someone who is relentlessly curious, questions the status quo and one who does not limit themselves to the job scope)

    • Benefits

  • Excellent remuneration package
  • Flexible working conditions
  • TaxSaver
  • Bike to Work
  • Ongoing training and growth opportunities, with professional and personal development support
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    Executive • Finglas, Leinster, IE