Tenant Registration Co-ordinator

Tenant Registration Co-ordinator Department : Landlords Employment Type : Full Time Location : Dublin 18 Compensation : €32,000 / year Description With almost 500 employees and growing, PrepayPower is the market leader for Pay-as-You-Go Electricity, Gas, and Broadband in Ireland. Ranked as a top employer for five years in a row by Great Places to Work Ireland, we offer ambitious candidates a fast-paced and challenging work environment with enormous opportunities for growth. Join us and become part of a dynamic, ambitious team putting control in the hands of our customers. The Role : The Tenant Registration Co-ordinator will join the Property Professional team at PrepayPower, working with asset managers, managing agents, and investors in large-scale residential projects across Ireland. The primary responsibility of this role is to support the requirements of asset managers regarding utilities and register tenants for utility services. The successful candidate will also have the opportunity to work with Kaizen Energy, our recently acquired sister company. Key Responsibilities Collaborate with Business Development Managers to facilitate new site connections and register new tenants. Successfully register new tenants for utility accounts, including electricity and heat services. Contact potential new customers and provide them with information on terms and conditions. Send out large volume SMS notifications related to our developments. Maintain a register of new tenant registrations. Drive customer relationships during interactions and ensure positive engagement that contributes to customer satisfaction. Develop strong working relationships with key stakeholders. Skills, Knowledge and Expertise Previous experience in a customer-facing role. Strong customer focus and dedication to providing excellent service. Excellent problem-solving skills. Ability to work collaboratively in a team environment. Attention to detail and the ability to multitask effectively. Good knowledge of our products and systems, including the App and SP+. Ability to prioritise tasks and manage time efficiently. Excellent phone manner and strong problem-solving skills. About this role 27k base Salary and 5k target related bonus Hybrid working Based in our Sandyford Office - Dublin 18, Benefits Competitive salary & bonus structure Pension Contribution Scheme PrepayPower Health Insurance Group Scheme & EAP with Laya Healthcare Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. PrepayPower Staff Tariff Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login / Register.