Bar Floor Supervisor

F.X. Buckley - Bull & Castle, Christchurch, Dublin 2

Bar Floor Supervisor

In this role, you will become part of the FX Buckley family and work within Food & Beverage in FXB Bull & Castle, Christchurch, Dublin 2

We are looking for a passionate, knowledgeable individual who has excellent organisation and communication skills.

Report to :  Bar Manager and General Manager

As a Floor Supervisor you need to :

Have experience working in a high-volume cocktail bar / restaurant

Have a big personality, to go with a big smile

Be expressive and engaging

Be organized with an ability to work well under pressure with an ability to make decisions fast

Be a charismatic leader and mentor; you will be managing a small team in super high paste venue

The Role

• A Floor Supervisor is responsible for coordinating the smooth running of the restaurant by maintaining the standards and ensuring all staff follow guidelines and procedures. They must ensure all elements of the dining experience are exemplary for all guests.
• A Floor Supervisor should always be enthusiastic and polite.
• Possess a friendly yet disciplined approach with outstanding customer service skills and be immaculately presented.
• A natural leader, who will ensure the team are always well trained and briefed.
• As Floor Supervisor you must have great Food and beverage product knowledge, with an awareness of menus and pricing
• Assist guests regarding their needs and make recommendations.
• You will have a good knowledge of quality fresh food, a sound understanding of wine, and excellent customer service skills, with the natural ability to motivate and coach your team to meet the standards expected.
• Have good knowledge of beers, wines & spirits.
• Has the ability to communicate with, and motivate employees to sustain high performance and quality levels but most of all an unquestionable enthusiasm to lead and develop you and your team
• Excellent organisational skills are also required for this demanding role.
• Takes overall responsibility for guest and staff satisfaction, by managing the restaurant operations
• Seeks opportunities to improve the guest experience by seeking feedback, and evaluating service levels, and developing strategies to improve areas of concern

The Requirements