Global Lead - Trade Compliance Operations

Role & Responsibilities

• Serve as the primary point of contact for the client, providing expert advice on customs compliance, classification, valuation, and documentation requirements
• Ensure compliance with all relevant customs regulations, tariffs, and trade agreements
• Develop and implement efficient processes to ensure shipments are managed against appropriate timelines and expectations
• Monitor changes in customs regulations and industry trends and support updates of internal policies and procedures accordingly
• Conduct regular audits and reviews to identify areas for improvement and ensure adherence to compliance standards
• Collaborate with internal departments (e.g., logistics, finance, legal) to streamline processes and resolve issues effectively
• Build and maintain strong relationships with internal and external partners and other relevant stakeholders
• Provide training and guidance to team members to enhance their knowledge and skills in customs brokerage operations
• Monitor team workload and identify opportunities for automation and productivity improvements
• Work closely with cross-functional team members to identify knowledge, reporting, or process gaps and create and drive improvement initiatives
• Monitor and manage costs to meet internal and external budget targets

Experience / Skills