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R-251485 Regional Intracompany Services Program Manager II - Analyst

R-251485 Regional Intracompany Services Program Manager II - Analyst

Mastercard, Inc.Dublin, Ireland
6 days ago
Job description

R-251485 Regional Intrpany Services Program Manager II - Analyst Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networksbine to deliver a unique set of products and services that help people, businesses andernments realize their greatest potential.

Title and Summary

R-251485 Regional Intrpany Services Program Manager II - Analyst

Who is Mastercard?

Mastercard is a global technologypany in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,ernments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of ourpany. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Interpany Agreements (ICAs)ern services provided between Mastercard entities, and are considered outsourcing agreements by regulators. With the increased focus from regulators, we are enhancingernance and controls relating to ICAs, as well as driving standardization and improvement of the related processes.

The Tech Intepany Managed Services (Tech ICAMS) team is looking for a Regional ICA Program Manager to support regulatorypliance on Tech services provided via ICAs to regulated entities in the market.

Role

The essential responsibilities of the position are :

  • Support the Regional ICA Lead and global Tech ICAMS team in providing regional support in delivering holistic ICAMS team services
  • Review the ICA database to identify and catalog the (i) contractmitments / obligations for the region, (ii) specific tech services covered, (iii) create a repository of gaps / remediation actions, and (iv) identify patterns of problems across different ICA's
  • Identify and study existing MA Tech service provider data dashboards to understand information / data currently available to meet ICApliance requirements and identify gaps
  • Create a centralized calendar of regulatory audits, inspections and periodic regulator reporting related to the assessment of MApliance with ICA / outsourcing requirements
  • Identify regional regulator focus areas andmon gaps / findings to help Tech ICAMS prioritize activities
  • Collaborate with peers in the other regions and the ICAMS operational team teams to help demonstratepliance with ICA requirements, such as third party / supplier monitoring, incident reporting, SLA reporting, and other areas

All About You

Qualification and Experience

The ideal candidate for this position should have :

  • Bachelor's degree in technology, information systems management, information security management, security policy or equivalent experience
  • Knowledge of Regional Regulatory landscape, standards and frameworks such as DORA, NIST, CROE - impacting Tech services especially around service resiliency, outsourcing regulations and security risk management
  • Knowledge of Mastercard TECH Organization and legal aspects is an asset

    • Skills andpetencies

    The ideal candidate for this position should :

  • Project management skills to ensure on-time delivery
  • Good verbal and writtenmunication skills for coordinating globally
  • Ability to design metrics, dashboards, and analyze data
  • Strong analytical skills coupled with systematic creative thinking, solution-oriented approach and sense of ownership and drive
  • Good sense of "customer service" and working collaboratively across the organization, builds trust, develops and maintains excellent relationships and partnerships with all key stakeholders
  • Background in drafting and reviewing intepany agreements is advantageous

    • Corporate Security Responsibility

    Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • plete all periodic mandatory security trainings in accordance with Mastercard's guidelines

    • Corporate Security Responsibility

    All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and

    • Job ID R-251485

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    Program Manager • Dublin, Ireland