Networks & Systems Administration - The Recruitment Company

My client is undergoing a full business transformation, intenting to bring knowledge back in-house and focusing on upskilling and growing internal staff. They are looking for someone to drive the support agenda, act as a strong troubleshooter, and demonstrate initiative and leadership.

Your Responsibilities

• Act as a mentor for Junior members of the IT Support Team
• Work closely with outsourced partners and other IT functions
• Complete support tasks with minimal supervision and ensure all incidents are closed and documented efficiently
• Provide technical support on Office 365 and bespoke applications
• Create and maintain strong relationships with external partners
• Create solutions to solve business problems
• Continuously adopt a pro-active approach to ensuring the reliability and availability of applications
• Train out application upgrades to internal teams
• Maintain documentation on all new / upgraded applications and system processes

Your Qualifications and Experience

• Experience leading IT support function
• Experience leading implementation projects
• 4 -5  years’ experience in a IT Systems Analyst role or proven experience
• A strong track record of problem solving abilities.
• Office 365 / Entra administration
• Knowledge of Microsoft server environments
• Jira administration is an advantage
• Experience of writing procedural documentation for support / testing and training of applications
• Use own initiative to research and learn new technologies where required
• Be a team player but also capability to work on own initiative
• A degree in Computer Science or relevant valid certifications

Please APPLY directly or contact me for further information sarao@therecruitmentcompany.com / 016917002.

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