Senior Study Support Assistant

Senior Study Support Assistant page is loadedSenior Study Support AssistantApply remote type Office With Flex locations UK, Swansea Ireland, Dublin time type Full time posted on Posted 2 Days Ago job requisition id JR130731 Senior Study Support AssistantICON plc is a world-leading healthcare intelligence and clinical research organization.

We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

The Senior Study Support Assistant is responsible for assigned project site start-up and qualification activities per study specific requirements.

Additionally, the Senior Study Support Assistant will provide support to sites for the life of all assigned projects.

This role will maintain all site qualification documentation using Good Clinical Practice and Good Documentation Practices and will enter and / or update the site database with relevant site information.

The Senior Study Support Assistant will schedule all site trainings, maintain the training database for studies utilizing online training and build strong relationships with sites and internal departments.

The Senior Study Support Assistant supports Project Management on customer calls during the site start up process, as well as maintains the site tracking spreadsheet sent to the sponsor during the site qualification process.

The Senior Study Support Assistant will work with Documentation and Training to ensure that study requirements are in alignment and communicated to the sites accordingly.

The Senior Study Support Assistant is also responsible for site closeout and requesting and tracking the return of any equipment that may have been deployed during the study.

The Senior Study Support Assistant may carry a mixed portfolio of Imaging and Cardiac studies of varying complexity as assigned by the Manager, Site Management and will work with moderate oversight.

Essential Duties / Responsibilities : Establishing and maintaining strong working relationships with site contacts and internal departmentsServing as main point of contact for Imaging and / or Cardiac sites participating in Clinical TrialsProviding site support via email and telephoneGenerating and documenting all site communications associated with the Site Qualification process from initial contact to First Participant Ready statusProviding sites their necessary access credentialsMaintaining an audit ready file documenting the qualification process for all sitesEnsuring weekly status follow ups are completed on time and entered in the site databaseEntering and updating site information in the site database as needed throughout the studyMaintaining study specific site qualification trackers for sponsorsProviding support and site updates on internal / external Kick Off meetings and weekly teleconferencesCollaboration with Documentation & Training to ensure study requirements are in alignment and communicated with sites accordinglyRequest / track sites return equipment at study closeProviding daily and weekly metrics for completed activities to managementCreating unique project specific templates for site communicationProactively communicating with Project Management if issues or concerns arise that may impact site qualificationManaging special projects and programs assigned by the Manager, Site ManagementWhat ICON can offer you : Our success depends on the quality of our people.

That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits.

Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include :

Various annual leave entitlements

A range of health insurance offerings to suit you and your family's needs.

Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being.

Life assurance

Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.

We're dedicated to providing an inclusive and accessible environment for all candidates.

ICON is committed to providing a workplace free of discrimination and harassment.

All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here .

Interested in the role, but unsure if you meet all of the requirements?

We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee?

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About UsICON is an award-winning workplace that enables you to make a difference to patients' lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide.

You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live. If you're as driven as we are, join us.

You'll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry. Didn't find the role you were looking for?

Even if the perfect role isn't available right now, we're always excited to connect with talented individuals.

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