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Instructor Senior Analyst - CL10

AccentureDublin, Ireland

9 days ago

Job description

Instructor Senior Analyst - CL10 Job Description

The Training Lead serves as the main point of contact of the project coordinating all activities. He she will ensure that the standard process for training is followed consistently on all locations. The lead will also be responsible for performing training needs assessments, designing curriculum and learning materials for managing all phases of training interventions applicable on all locations.

Main expectations on a Training lead
Global strategy coordination
Training initiatives
Immediate action required for escalations
Analysis and reports request
Priorities and initiatives driven by the Global QTP Lead and Global Service Delivery Lead
Aligning and coordinating with sites on guidance provided
Tracking and follow through of task globally
Raising and escalating concerns internally and externally
Org structure rmendation
Identified risks, issues and help items from day to day training activities
Global training bandwidth review
Line up of QTP that can support other sites remotely or list of member who can travel
Track changes on training materials through Version Control
Consolidate and report of trainingpletion rate for global updates
Ensure training hours are sent timely and accurately to reflect billable items to the clients
Enhancement training
On Boarding
Risk impact assessment on project updates
Align cascade methodology for project updates
Consolidate feedback questions for project updates

Job Qualifications

Maintain Info Exchange Tracker that contains all client driven training request

To be supplemented by AHT tracker that shows pull out impact on production hours

Create a weekly training initiatives analysis and report

Rmend training enhancement rmendations

Training agenda revision

Training materials improvement

Assessment approach

Create site scorecards for leads and trainers

Ensure processes are aligned and consistently followed

Project update cascade methodology

New hire training and cross training curriculum

Service rehearsal methodology

On boarding process

Trainer certification

Basic Facilitation certification

Performance management process

Global team management

Process audit on process followed

Team meetings to address site needs

1 1 session weekly with the site leads

Org Structure review with the leads and Global QTP lead

Performance management

Performance achievement and Priorities

Planning and executing strategic training interventions globally

About Accenture

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders,munities, and each believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at accenture

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Job ID 13397842

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Senior Analyst • Dublin, Ireland