Level 1 Service Desk Engineer

Due to continued expansion ofeir evo we are now seeking to recruit an experiencedLevel 1 Service Desk Engineer that endeavours to become an integral part of ourManaged Services Team, working on a dedicated customer team. The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions.

• This role is a 3 month contract from 1st August until 31st October.
• The role would involve : Remote Monitoring and Management support and configuration of customers infrastructure Provision accounts and equipment Remote and Desktop Support for customers throughout Ireland and Internationally Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365 Configuration of Microsoft Server, Exchange, Active Directory. Maintain and build the current documentation in place Hardware troubleshooting Interacting with and managing 3rdparties Application troubleshooting and support Imaging and Deployment Manage File Permissions and Access Rights Configuration and Support of Mobile Devices Experience 2+ years Working in a technical support environment (required) Application Support 1stLevel Windows Servers, Active Directory, Microsoft Exchange, MS Office - Level 1 support Office 365 and Virtualization experience advantageous. Customer Services, Call Handling It would be preferred if the candidate had one of the following accreditations and experience Microsoft Specialist certification in Windows 10 A Microsoft MCP for Client or Server OS Comptia A+ Comptia Net+ Successful candidates will receive exposure to All Microsoft Operating Systems Windows Servers Virtualization Vmware, Citrix, Hyperv SMB Networking Environments Unified Communications Remote Access Solutions Benefits : Competitive salary, Employer Pension Scheme, Private Health Insurance, Laya Employee Assistance Scheme, Sports & Social Club, Cycle to Work scheme, TaxSaver Travel Scheme, Wellness Committee. Development plans are provided to help employees obtain professional accreditations. Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply. eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo Skills : Troubleshooting Office 365 Active Directory