Homecare Supervisor - Carlow / South Kildare

Position Information

Job Title

Homecare Supervisor

Start Date

Immediate

Location(s)

Carlow / South Kildare

Reporting To

Senior Homecare Supervisor

Principal Duties and Responsibilities

The Homecare Supervisor is essentially the person accountable for planning and implementing initial homecare assessments and care plans with prospect service users. They report to the Senior Homecare Supervisor and attend weekly meetings with the wider Clinical Team, in order to disseminate information to ensure that service levels are consistent and maintained to the highest standard, and that the client has a single point of contact within the team in a true partnership arrangement.

Duties of the role will include (but are not limited to) to following :

• Working with a team to ensure service is satisfactory.
• Carrying out induction for and supervision of new staff where required.
• Monitor staff compliance and training.
• Completing individual client assessment and reassessment to agreed standards.
• Developing and implementing person-centred care plans.
• Maintaining documentation on clients care provision.
• Visiting clients during the period of their service provision reviewing updates, and delivery of service.
• Carrying out spot checks, completing client and staff feedback forms.
• Monitoring client satisfaction.
• Preparing for and participating in HSE and internal audits.
• Actively contribute to quality improvement initiatives through feedback, ideas, and adherence to standard operating procedures.
• Working as part of a regional team and travelling throughout CHO 5 (South Dublin, Wicklow, Wexford, Waterford, Carlow, Kilkenny and South Tipperary) is a large part of the role.
• Attending meetings with the HSE and other stakeholders where required.
• Action client complaints or non-conformances within required timelines.
• Take ownership of individual quality KPIs and work to meet or exceed targets.

Requirements

About Us

Myhomecare, part of Servisource and the Cpl Group, is a leading provider of high quality and innovative recruitment, care, and support services, with over 20 years’ experience across a number of sector specialities.

With over employees in 10 offices across Ireland and the United Kingdom in Dublin, Dundalk, Cork, Galway, Limerick, Belfast, Leeds, Redcar, Middlesbrough and Bradford, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is a very exciting time to join our company.

Organisational Benefits

We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. As part of the Cpl Group, we recently listed as the 7th Best Place To Work in the large category in Ireland, we are recognised as one of the Best Places To Work for Women, and we are also listed as 24th in the Best Workplaces Europe (Best Large Workplaces Category) of 3, eligible organisations across 4 categories. Cpl also have attained a Gold Award by Investors in Diversity for our commitment to Diversity, Equity and Inclusion.

The Myhomecare Care Academy focuses on improving the quality of existing staff by providing upskilling opportunities, it also allows those who want to advance their career in healthcare an advantageous starting point, that will not only educate and guide them throughout their career but help them advance in their career aspirations.

What we offer :

Our Core Values are an integral part of our organisational culture. The ideal candidate will possess the ability to understand, demonstrate and apply our Core Values :

If you wish to apply for the above role, please send an updated CV to the email with the reference JO in the subject bar.