Bodyshop Administrator

Benefits

and Discounts.

Bodyshop Administrator / Assessor

Location : Blanchardstown Dublin

Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick and Galway

Our growing network of branches in Ireland and our sizeable fleet means we can get vehicles to customers quicker than any other light commercial vehicle supplier and we keep those vehicles on the road longer by minimising downtime. Our vehicle fleet is made up of light commercial vehicles (LCVs) from leading manufacturers including Mercedes Benz, Ford, Opel, Renault, Volkswagen and Peugeot.

Due to our growing business we have a full time vacancy within our Bodyshop team in our Dublin branch.

This is a great opportunity for someone who has similar experience in a previous role.

Role Overview

Responsible for processing all damages (in life & end of life) that require Bodyshop assessment & repair. Ensuring vehicle downtime days are in line with agreed KPI’s. Ensuring that no more than 2% of the Dublin Fleet are in Bodyshop at any one time.

Key Responsibilities and accountabilities

• Take additional images of damaged vehicles as required for inclusion to the damage pack
• Upload of damage pack (files / images etc.) to the shared drive / damage fleet
• Carry out QC (Quality Check) to vehicles returning from Bodyshop repair to qualify repair condition
• Notification of QC outcome to Workshop Manager for repair acceptance or fail
• Manage and Monitor vehicles in Bodyshop
• Management of damage pack to satisfy requests for the following - missing or quality of documentation, further documentation / information or images as required
• Be the point of contact for Service Department and other Business Areas and Departments to deal with queries or requests for information or support
• Offer training support to Satellite Branches as and when identified / required
• Liaise with Asset Department for vehicle collection / movements advising if vehicle is driveable or requires recovery to Bodyshop
• Ensuring job cards are raised in a timely manner and for all events. Make sure CAP is kept up to date at all times
• Updating internal and external customers on repair progress as required
• Dealing and sending emails and letters as required
• Daily communication with external Bodyshop
• Conducting weekly and monthly fleet audit reporting
• General housekeeping
• Filing

This is not an exhaustive list of duties and flexibility is required

Person Specification- Education Qualifications and Training

Essential

Desirable

Relevant skills / experience

Essential

Desirable

What we can offer you :

We offer a competitive remuneration package salary €30,000 DOE per annum pro rata in addition to :