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Support Worker

Dublin Rape Crisis CentreDublin, IE

1 day ago

Job description

Support Worker

Dublin Rape Crisis Centre is recruiting a part-time Support Worker to support its Accompaniment Service Department.

The Role

Dublin Rape Crisis Centre is recruiting a part-time Support Worker to support its Accompaniment Service. The accompaniment service offers support, information and accompaniment to victims / survivors of sexual violence. The role of support worker would involve accompanying victims / survivors in the sexual assault and treatment unit (SATU) in the Rotunda Hospital, when reporting sexual violence to external organisations such as the Gardaí and when attending any trial, court case or hearing.

The Accompaniment Support Worker will support the Accompaniment Manager and the Co-ordinator with the delivery of all accompaniment services. Ideally the person would have experience working in an accompaniment role and supporting people who have experienced trauma, full DRCC training will be provided.

This is an excellent opportunity to join a growing team at an exciting point in the accompaniment and organisations development where the successful candidate will be making a huge and varied contribution to the work of DRCC.

Responsibilities and Duties

To provide victims of sexual violence with :

To support and accompany victims / survivors in the sexual assault and treatment unit (SATU) in the Rotunda Hospital
To assist the Accompaniment Co-ordinator with projects or tasks relevant to the accompaniment services
To provide administrative assistance to the Accompaniment Manager and Co-ordinator in relation to the accompaniment services
Support and accompaniment when reporting sexual violence to any organisation such as the Gardaí
Support and accompaniment when attending any trial, hearing or court process
To maintain records and online report forms
To attend in house training on a regular basis
To maintain strict confidentiality in relation to those supported and adherence to all laws and regulations
To update the CRM system in order to inform the policy and advocacy work of the DRCC
To be flexible with regard to working hours in line with the needs of the service
To attend supervision as directed by the Accompaniment Manager
To attend team & staff meetings

The Person Requirement

2-3 years of experience working in a similar area

Experience of operating a CRM system (Dynamics or Salesforce) an advantage

Ability to deal professionally with all types of information, including that of a highly sensitive and confidential nature

Strong communication and interpersonal skills and a passion for supporting people

Proficiency in Microsoft Word and Microsoft Outlook

Proven track record of highly effective organisational skills

Excellent written, verbal, and listening communication skills

Possess empathy and understanding of the work of DRCC

Possess an ability to work well with others

Receive feedback and instruction in a professional manner

Adhere to the Values of DRCC

The details contained in this job description reflect the content of the job at the date the job description was prepared. It should be remembered, however, over time, the nature of individual jobs may change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

T&C's

Salary €42,000 Pro Rata (3 Days)

Annual Leave 23 days Pro Rata per annum

Pension Contribution

Travel Tax Saver Scheme

Bike to Work Scheme

DRCC EAP Programme

NOTE

Garda Vetting is a requirement.

All prospective employees are required to declare prior convictions and whether they have been or ever having been the subject of any investigation or inquiry into abuse or other inappropriate behaviour.

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Support Worker • Dublin, IE