Responsibilities (Text Only)- Account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience.
You'll also establish the business value of Microsoft's advertising solutions by proactively developing solid, comprehensive understanding of clients' marketing needs delivering advertising solutions into overall marketing strategy - Leverage relationships with key client contacts and seek both formal and informal feedback to acquire, retain, and grow more of their business.
You will identify and understand the drivers of satisfaction, help create long-term strategies to maintain client satisfaction, anticipate issues and risks, identify drivers of dissatisfaction, determine the root cause of problems, and remove blockers.
You'll establish recovery action plans to improve the client's overall experience.
You'll also generate business and upsells by developing value-proposition presentations and specialized business plans for clients.
You'll also proactively own and elevate relationships throughout multiple levels at the customer's organization.
You'll also leverage competitive knowledge to elevate client's success and create solutions that increase revenue.
You'll demonstrate Microsoft's culture of inclusiveness and diversity at all times.
Contribute to the success of others by promoting mutual learning.Qualifications (Text Only)Required Qualifications : - relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) - OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) - OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) - OR equivalent experience.
Preferred Qualifications : - Excellent communication and presentation skills.
Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Account Manager • Dublin, Ireland