Account Manager, Ssa Dublin, Ireland • Sales & Marketing • Sales Dublin, Ireland Sales & Market[...]

Meta's Small & Medium Business Group contributes to Meta's mission by connecting every small and medium business in the world with their customers through solutions like Facebook & Instagram Pages and Advertising.

We succeed when we help our customers grow their business.

People joining our team will have an outstanding opportunity to build client and agency relationships.

Account Managers will leverage customer insights to help clients build their business using Meta to drive success.

The ideal candidate will have experience in account management or related areas such as sales, customer service or experience in advertising agencies.

The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction.

Success in this position requires consultative sales skills, a focus on customer service, and thrive in a dynamic and data-driven, team-focused environment delivering against tight deadlines.This position is based in Meta's EMEA Headquarters in Dublin.

Account Manager, SSA Responsibilities

Responsible for educating clients on products, new solutions and best practices to drive adoption and grow new / existing business partnerships

Accurately and effectively manage sales pipeline in order to identify and prioritize business opportunities

Lead strategic conversations with C Level and communicate clearly the progress of monthly / quarterly initiatives to internal and external stakeholders, including the adapt to feedback and adjust plans accordingly

Capability to present key client issues in an effort to be the customer advocate within Meta

Effectively manage priorities and time in order to meet deadlines and administrative tasks

Identify growth opportunities and trends across the portfolio

Be an active contributor of the regional sales team to contribute to overall team goals and development

Minimum Qualifications

3+ years of previous experience in customer sales or success management, account management, or consulting

Bachelors or Masters degree or equivalent experience

Demonstrated experience in prioritization of tasks and managing time, even under high-pressure situations

Critical thinking, analytical skills with an iterative and proactive mind-set

Articulate complex data stories, in simple language to customers via day to day communications and regular presentation

Communication and presentation skills

Team working skills in an international work environment with a passion for making an impact

Present key client issues in an effort to be the customer advocate within Meta

Fluency in English

Preferred Qualifications

Market knowledge and work experience in the Sub-Saharan African markets

Fluency in French

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses.

When Facebook launched in 2004, it changed the way people connect.

Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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Meta is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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