Customer Service Representative - German Speaking Desk

Key Responsibilities Process customer orders accurately and efficiently from receipt through fulfillment.

Maintain communication with customers regarding order status, issues, and changes.

Coordinate with inventory and shipping departments to ensure timely delivery of products.

Monitor order processing workflow and implement improvements as needed.

Resolve discrepancies and issues related to orders in a timely manner.

Required Skills and Qualifications Bachelor's degree in Business Administration, Supply Chain Management, or a related field.

Minimum of 2 years of experience in order processing or a similar role.

Proficiency in order management systems and Microsoft Office Suite.

Strong attention to detail and accuracy in data entry.

Excellent communication and interpersonal skills.

Fluent in English and in German Salary : up to €45K p / a (DOE) + bonus + benefits (healthcare, pension, car park, travel / cycle to work scheme) Work model : onsite for min 6 months, leading to hybrid (3 days onsite, 2 days WFH)