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Catering Manager

Catering Manager

AramarkDublin, L, IE
30+ days ago
Job description

Job Description

Management position, responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment.

Job Responsibilities

Leadership :

  • Ensure catering operations connect to the Executional Framework.
  • Deliver consistent quality in planning and execution of events.
  • Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
  • Lead catering team to ensure quality in final presentation of food.
  • Train and lead employees to ensure knowledge of food menus and promotional calendars.
  • Model and reinforce Aramark's mentor process.
  • Reward and recognize employees.
  • Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles.
  • Complete and maintain all staff records including training records, schedules and performance data.

Client Relationship :

  • Develop and maintain effective client and customer rapport for mutually effective business relationships.
  • Demonstrate excellent customer service using Aramark's standard model.
  • Implement communication strategy as provided by marketing team in order to build catering revenue.
  • Financial Performance :

  • Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.
  • Efficiency :

  • Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
  • Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.
  • Compliance :

  • Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
  • Qualifications

  • An approved catering qualification at diploma / degree level and / or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in a high-volume hospitality, conference and banqueting operation.
  • Bachelor's degree or equivalent experience.
  • Strong hotel or restaurant background would be very important for this role as well as a background in industrial catering.
  • Demonstrates excellent people management skills with experience of managing large teams of staff.
  • A passion for food and service and the ability to innovate in this area.
  • A high degree of knowledge of Food Hygiene including HACCP.
  • The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
  • Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
  • Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement
  • Education

    About Aramark

    Northern Europe - Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    Northern Europe - About Aramark

    Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at  http : / / www.aramarkcareers.com

    All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.

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    Manager • Dublin, L, IE