E-commerce Merchandiser - Support Office

Carrolls Irish Gifts was certified as a Great Place to Work in 2025 !

Role Overview :

The Ecommerce Merchandiser will optimize Carrolls Irish Gifts' product assortment across our website and third-party marketplaces to maximize sales, maintain brand consistency, and deliver an exceptional customer experience. This role requires strong analytical, creative, and organizational skills, with a focus on adapting merchandising strategies for both owned and external platforms.

Key Responsibilities :

• Monitor and update inventory levels, pricing, and promotions across all channels, coordinating cross functionally to prevent stockouts or overselling.
• Curate and manage product listings for CarrollsIrishGifts.com, and other marketplaces, ensuring brand consistency and compliance with each platform's requirements.
• Work closely with buyers, marketing, and creative teams to coordinate new product launches, promotional calendars, and content updates for all channels.
• Optimize titles, bullet points, product descriptions, and images, adhering to character limits, keyword best practices, and SEO guidelines.
• Track and analyse sales, conversion rates, and other KPIs across own website and marketplaces, providing actionable insights to improve performance.
• Liaise with external partners, digital agencies, and marketplace support teams to resolve issues and implement best practices.

Required Skills and Experience :

Preferred Qualifications :

Key Performance Indicators :