Actavo
Team Manager - Virgin Media - Dublin
Operations Dublin Permanent Role Title : Team Manager
Department : Virgin Media
Reports to : Installations Manager
Location : Leinster
Role Purpose :
Daily oversight and management of crews working on Residential Virgin Media contracts with a view to maximising core KPI’s and adherence to quality and H&S standards and ensuring client satisfaction with services provided by Actavo.
Benefits :
- Pension plan
- Life assurance – 4 times your annual salary
- Employee assistance programme
- Refer a friend scheme
- Maternity pay
- Employee discounts – on hotels, gyms, electronics and more
- Educational assistance
- Career progression opportunities
- Long Service Awards
Principal Responsibilities :
Allocate daily workload to crewsMonitor completion throughout the dayIdentify jobs in jeopardy and endeavour to optimise completionIdentify training needs and areas of improvementFront line response to client queriesCompile daily and weekly timesheets #Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and / or team members who report into youRequirements :
Previous related experience leading a team of InstallersA full driver’s license is requiredIntermediate understanding of VM Network operation and signal flow preferredComputer literate – intermediate knowledge of Microsoft Word and ExcelExcellent communication skills requiredAbility to work flexible hours and overtime when necessaryACT1