Independent EAP Counsellor (Tramore, Waterford, Ireland)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

THE ROLE :

• Managing online referrals promptly and accepting / declining cases within agreed timeframes
• Contacting clients to arrange the first appointment within agreed timeframes
• Offering short term counselling to clients from 3 to 8 sessions (differs on a case to case basis)
• Providing written / verbal feedback and case notes in a timely manner
• Reporting back to our Case Management Team in the event of risk

OUR IDEAL CANDIDATE :

Qualifications, Supervision, Insurance and Therapeutic Venue

Training and Experience

Ability to work with TELUS Health clinical and Case Management procedures

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.