Digital Solution Engineer - Cloud & Ai Infrastructure, Nordic Market

Responsibilities (Text Only)Build Strategy - Tailors Microsoft standard messaging to audience using knowledge of specific Microsoft products.

• Learns about Microsoft capability to contribute to strategy development and how to provide strategic and technical input.
• Tailors Microsoft value messaging to audience.
• Reviews customer interactions and raises and acts on customer compete information to contribute to development and landing of compete strategies.
• Learns how to serve as the voice of the customer (VOC) through feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform across communities).
• Assists team members to monitor, analyze, or implement action plans to promote customer usage of key / prioritized Microsoft solutions / products that support customer's business outcomes.

Scale Customer Engagements - Engages other resources (e.g., product and engineering teams) and learns to leverage programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) with support from peers.

May support customer engagements through pre-sales activities while utilizing common sales and delivery methodology for the Microsoft sales organization.

Uses product expertise to build credibility with customers individually or at scale.

Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set - Identifies customer needs and recommends suitable Microsoft solutions with support from peers.

Improves customer interactions through feedback and observation.

Scale Through Partners - Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

Supports the development of relationships with pre-sale team and partners.

Work with manager or peer mentor to learn how to identifytop 5 to 10 partners to work with in applicable territories.

Solution Design and Proof - Presents basic reference architectures to partners or customers for key parts of their technology sets.

Contributes to demonstrations (e.g., proof of concept [POC] sessions with partners) of solutions based on specific Microsoft products through early stage engagements with coaching from senior colleagues.

Leverages partner / customer teams as needed to prove product capabilities and integration into customer environment.

Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards with guidance.

Technical Leadership - Ensures customer technical teams are aware of and leveraging available for-scale skilling programs - May participate in local Microsoft tech community sessions, hackathon, attend community calls, etc.

This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audience's attention; using effective presentation materials.

This role is based in Ireland and has a work site flexibility of up to 50% work from home.

If applying, please consider that you may be required to relocate to meet the requirements of this role.

Preferred Qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience OR equivalent experience.

This includes the ability to define, diagnose, and determinean appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, trade-offs).

This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.

Fundamental or Intermediate level credentials / certifications on Microsoft of competitive Cloud and / or AI Platforms, or willingness to attain the right technical certifications required for the role.

Microsoft is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form.

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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