Travel Retail - Tom Ford - Fragrance Specialist - AerRianta - 18 Hours

KEY RESPONSIBILITIES AND STANDARDS

• SELL THE TOM FORD BEAUTY BRAND
• Achieve required retail sales targets; daily, weekly, monthly as set by the Company.
• With expert knowledge strengthen customer loyalty and maximise new launches and events through targeted customer communication.
• GIVE EXCELLENT CUSTOMER SERVICE
• Give prompt, polite and efficient service at all times.
• Adhere to the TOM FORD BEAUTY service standards at all times.
• Communicate and demonstrate product expertise with every customer.
• PERSONAL GROOMING
• Maintain high standard of personal grooming as required by TOM FORD BEAUTY.
• Wear the TOM FORD BEAUTY uniform and maintain the uniform clean, professional condition.
• A Bold TOM FORD BEAUTY look is to be worn.
• Wear only TOM FORD BEAUTY products during working hours unless otherwise specified.
• Male Specialists to adhere to Tom Ford Beauty Male Grooming guidelines.
• WORK EFFECTIVELY AS PART OF A TEAM
• Help colleagues and promote team efficiency by being flexible and taking on tasks as required.
• Communicate information to the Account Coordinator and colleagues as needed.
• Maintain high standards of time-keeping on the counter to ensure team efficiency.
• MAINTAIN HOUSEKEEPING STANDARDS
• Clean counters, tester stands and displays regularly to maintain TOM FORD BEAUTY brand image.
• Merchandise the counter according to brand guidelines.
• Adhere to brand hygiene standards and correct utilisation of all selling / demonstration tools and take action to ensure the counter complies with these.
• COMPLETE ADMINISTRATION
• Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the AC.

7. CARRY OUT OTHER TASKS

Qualifications