Technical Services Engineer

Technical Services Engineer Salary €40K-€45K About Your New Employer Be part of a global leader in the development and delivery of low carbon solutions for space and water heating, cooling, and ventilation.Work with a company committed to sustainability and innovation, underpinned by their Sustainability strategy.About Your New Job Provide technical supportto the sales and aftersales customer service team.Process customer support requestsin a timely and efficient manner.Collaborate with 3rd party service engineersto manage customer issues through to resolution.Advise and enforce correct commissioning proceduresand communicate all necessary non-conformance to product installers as appropriate.Size heating systemsbased on first principle heat loss, including appliance sizing and radiator sizing.Prepare BCAR documentationand warranty certificates as required.Generate reports and maintain accurate records.Provide onsite technical support and product training / demonstrations.Organize and deliver trainingfor existing and new installers / engineers.Support spare part functionwithin the business as required.Assist sales teamwith providing specification documents for products into developers, contractors, architects, and specification engineers.Attend customer / client meetings and on-site visitsas necessary.What Skills You Need Qualification in Electrical / Mechanical / Building Services related discipline.Customer-focused individual committed to providing high levels of customer service.Working knowledge of mechanical & electrical systems with previous experience of heat pumps an advantage.Strong problem-solving skills with excellent attention to detail.Highly motivated, energetic, and professional with a willingness to learn about new products and renewable solutions.Strong interpersonal skills, with the ability to manage relationships with customers.Experience delivering specifications for mechanical and building services, ideally working on the design integration, an advantage.Excellent communication, presentation, and report writing skills.Proficient in Microsoft Office suite.Ability to work to tight deadlines.Full driver's license.What's on Offer Competitive salary.Dynamic and collaborative work environment.Opportunities for growth and development.Be part of a company that values innovation and sustainability.What's Next

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