Description & Requirements
Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Job Purpose
Working within a fast-paced environment the job holder will work with other QC Inspectors and Senior QC / AQM quality control checking testing and releasing final products to meet our customer and internal specifications.
Role Responsibilities
- Quality control release jobs and add to inventory management efficiently and in accordance with SOP.
- To ensure that all output meets customer specification and is produced in accordance with BS EN ISO 9001 and PS9000
- To perform internal specialist checks as per internal procedures.
- To conduct internal audits according to internal procedures and external standards.
- To comply with individual customer specifications.
- To take necessary corrective action in line with SOP and customer specifications when faults are identified.
- To make quality judgements independent of production requirements.
- To be aware of and ensure all quality records and systems are maintained in line with data integrity requirements.
- Dealing with day-to-day customer quality queries – certification / sampling – telephone and email
- Ensure compliance to Man 28
- Participation in customer liaison in audits as required
- Liaise closely with production departments on issues and improvements
- Raise internal complaints and discrepancies in Q-Pulse
- Complete final specification checks against agreed SOP
- Check all final batch release samples as appropriate for the customer
- Complete batch release and customers certification
- Action and control non-conforming product – impound and quarantine.
- Liaise with the Customer Services department, i.e., shortage recording / trending
Quality System
All functions to be carried out in accordance with ISO 9001 : 2015 and PS9000 quality management standard requirements with reference to the sites Quality Policy, Global Quality Manual 28 & relevant Works Instructions.Knowledge, Skills, Experience
Experience in a manufacturing / production environment ideally with experience and knowledge of Industry standards and guidelinesKnowledge of Good Manufacturing Practices (GMP)Competent in using Microsoft Office packagesBehaviours
AnalyticalApproachableDiplomaticBalancedSelf-ControlTakes initiativeTenacityRational PersuasionEfficiency FocusedConcern for standardsQuality consciousTeam PlayerCompleter / finisherAble to communicate verbally and in writing appropriately both internally and externallyPersonableConfidentThe successful candidate will be required to work at our Dublin 22 location for training purposes for a number of weeks before moving to the site location at Horizon Logistics Park, Swords.
This role will be working a double day shift